This page contains only basic questions and answers. You can find more answers to your questions in our Knowledge Base.


What do I have to do to set up a TeneoMail Account?
You can be up and running with TeneoMail in no time. Sign up and start your free trial. During your free trial you can send 100 emails, absolutely free, no obligations! Hey, we don’t even ask for your credit card!  Start with your free trial account today! Once registered, you will have the opportunity to upgrade your trial account into a full customer account. If you will not be satisfied with our services - after 30 days your account will automatically expire and you do not have to do anything - no cancelation, no fees.

Do I have to sign a contract to use TeneoMail?
No. You are under no obligation to sign a contract or commit to a certain period of time when signing up for our services. You do however have to review and agree to our Terms of Service and Anti Spam Policy.

What happens if I want to send more emails? 
If you need to send more emails than your current plan allows you can upgrade your monthly plan at any time.

Are my email lists safe?
TeneoMail will never rent, share or sell your list. For more details, please read our Email Privacy Policy and terms of Service.

What if I want to stop using your service?
That’s fine. We bill on a monthly basis so all you have to do is contact us and we’ll disable your account for you. There are no cancellation fees or hidden charges.

Can I take my subscriber email list with me if I want to cancel?
Absolutely!  Your contacts and lists are your property. It’s easy to export your subscriber list into a text file which you can import into other applications. If you’d like to cancel you also have the option to delete all data related to your account including your email list, email messages and statistics.

If you have any question about our service - please contact us. We are here for you!

Start your free trial now!